Letterbox bars on thumbnail previews

[Redpower187]

Since the new iOS update, there is letterbox black/white (Depending if in iOS dark mode or not) bars at the top and bottom of thumbnail previews.

Can we get a fix for this please?

[Redpower187]

Correction, it looks as if the video thumbnail is not sizing correctly, once you click play it sizes to the border perfectly like it use to for thumbnail previews.

[ShayneS]

Hi @Redpower187

Do you have a screen shot you can provide of this? I am not able to replicate this if I am following your directions correctly.

[ShayneS]

Thank you for the picture. What Phone/Device are you experiencing this issue with? Which version of the Arlo mobile app are you using?

[Redpower187]

iPhone Xs
iOS: 13.5.1

Arlo App: 2.18