Arlo|Smart Home Security|Wireless HD Security Cameras
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Home security Arlo app for Ultra cameras

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FRUSTRATEDNOW
Aspirant
Aspirant

My old phone died and I got a new phone with a different number. The dual authentication sends the sms message to my old phone which I can't answer. I need to change my phone number in the Arlo app to my new number. I can't log in until I do this, or turn off the dual authentication. How do I get this done?

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StephenB
Guru Guru
Guru

@FRUSTRATEDNOW wrote:

 I can't log in until I do this, or turn off the dual authentication. How do I get this done?


You should be able to log in on a PC (choosing email verification).

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