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Have installed Arlo on iPad and iPhone. Only works on iPad.

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  • ‎2020-07-19 08:10 PM
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lavo1
Aspirant
Aspirant
‎2020-07-19 08:10 PM

have installed arlo on ipad and iphone but will only work on the ipad what could be the problem

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JessicaP
Arlo Employee Retired
‎2020-07-20 02:02 PM

Hey lavo1,

 

What iPhone are using? What troubleshooting steps have you tried so far? Have you tried reinstalling the Arlo app and rebooting your phone device?

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lavo1
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Aspirant
‎2020-07-20 04:23 PM

i have apple xs  latest update, tried uninstalled turn phone off left off about 1 hour reinstalled app  wont let me in  but i can use app on ipad no problems

 

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JessicaP
Arlo Employee Retired
‎2020-07-21 08:26 AM

Do you receive any errors when trying to sign in through your iPhone XS?

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