Can't access videos on computer

[beriah]

I am able to access my videos via my phone, but every time I try to log into the computer, it blocks my login.  It comes up with a box that says it will send a notification to my phone to verify, then about 5 seconds later it changes to access is denied.  I am assuming I need to change something in my settings, but can't seem to find what needs changed.  

Thanks for any help.

[TomMac · Accepted solution]

Check your 2 stage verification

https://kb.arlo.com/000062288/What-is-two-step-verification-and-how-do-I-set-it-up

https://kb.arlo.com/000062289/How-do-I-edit-two-step-verification-settings