Arlo|Smart Home Security|Wireless HD Security Cameras

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Pmart41
Follower
Follower

I have a camera set up on a CVR plan and it has been working fine for the most part. But I can no longer access the Timeline in the app. The “…” button has been replaced with the standard video archive button and goes directly to the saved videos triggered by motion and sound. How do I access the timeline feature to see the continuous recordings? Is this an issue with app or the hardware? 

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LordBracht
Tutor
Tutor

With the new update is there a way to zoom in on the CVR timeline on a desktop so I can easily go through the footage that wasn't caught as a motion event? Is there a way also to see the timeline in full screen mode as well, it now disappears? I would like to attach a photo but it keeps saying upload failed. I have tried a jpeg and a png.  

 

 

BrookeN
Arlo Moderator
Arlo Moderator

We are currently looking into this behavior. I will update this as soon possible. 

BrookeN
Arlo Moderator
Arlo Moderator

Can you please provide screenshots of what you are seeing?

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