Arlo|Smart Home Security|Wireless HD Security Cameras
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Jamesk811
Tutor
Tutor
Hi,

Look at Street and Driveway (CVR enabled) cameras. They BOTH say LIVE but one shows one car and the other shows two cars!! After testing myself it appears my CVR camera is 2 minutes delayed compared to the non CVR camera!!! This is unbelievable!!!
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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Jamesk811

 

Please contact the Support Team to further investigate this issue with your CVR Subscription. You will find several options for contacting support in the provided link. Arlo Tech Support

Jamesk811
Tutor
Tutor
I notified them of the issue weeks ago. They have not helped at all only saying to me “we have passed on the feedback to the escalations team”. I have not heard back since and I have sent them so many screenshots and videos of the issue. That’s why I’m on here hoping for someone to maybe have a solution.
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