Battery Symbol

[Cloudbr34k]

Hi I'm just looking to understand why the battery icons are different when both are plugged in via USB cable.

[Dannybear]

Are the icons different between the arlo portal and the arlo app?

Or that two cameras have different icon types showing when plugged into the charger?

[StephenB]

---

@Cloudbr34k wrote:
Hi I'm just looking to understand why the battery icons are different when both are plugged in via USB cable.

---

It would be helpful if you posted a screenshot, so we can see what icons you are seeing.

[Cloudbr34k]

[Cloudbr34k]

Sorry here is a screenshot. I couldnt upload through the app..

[StephenB]

The top icon means the battery is fully charged; the bottom one means it is charging.

• https://kb.arlo.com/1179176/What-do-my-Arlo-camera-s-battery-level-icons-and-notifications-mean

[Cloudbr34k]

Thanks for this, but both cameras are 100%..

[ShayneS]

What does the web portal or another device display? Do you have the latest version of the mobile app 3.6.6 installed?