Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Base station power adaptor failure

Reply
Discussion stats
  • 1 Reply
  • 6073 Views
  • 0 Likes
  • 2 In Conversation
Amro3
Follower
Follower

Hi everyone,
My 1 week old system Base Station power adaptor all-of-a-sudden exploded. I am thankful that i was in the same room, I switched off the plug and took it off. There must be a warranty or a replacement for that. I was so happy with my system

1 REPLY 1
StephenB
Guru Guru
Guru

@Amro3 wrote:
Hi everyone,
My 1 week old system Base Station power adaptor all-of-a-sudden exploded. I am thankful that i was in the same room, I switched off the plug and took it off. There must be a warranty or a replacement for that. I was so happy with my system

Generally it's fastest to exchange it with the seller.

 

Though you can contact support here: https://www.arlo.com/en-us/support/contact.aspx

Discussion stats
  • 1 Reply
  • 6074 Views
  • 0 Likes
  • 2 In Conversation