Base station power adaptor failure

[Amro3]

Hi everyone,
My 1 week old system Base Station power adaptor all-of-a-sudden exploded. I am thankful that i was in the same room, I switched off the plug and took it off. There must be a warranty or a replacement for that. I was so happy with my system

[StephenB]

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@Amro3 wrote:
Hi everyone,
My 1 week old system Base Station power adaptor all-of-a-sudden exploded. I am thankful that i was in the same room, I switched off the plug and took it off. There must be a warranty or a replacement for that. I was so happy with my system

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Generally it's fastest to exchange it with the seller.

Though you can contact support here: https://www.arlo.com/en-us/support/contact.aspx