Arlo VMB5000 Ultra base station Flicker Adjustment keeps resetting to Auto 60Hz - won't stay on 50Hz

[Sheppeyboy]

Arlo VMB5000 auto 60 Hz, I want to change setting to 50Hz, I can change it but it won't stay on 50Hz. My other 2 Ultra base stations are on Auto 50Hz, why is this one set as Auto 60Hz? thanks

[StephenB]

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@Sheppeyboy wrote:

Arlo VMB5000 auto 60 Hz, I want to change setting to 50Hz, I can change it but it won't stay on 50Hz. My other 2 Ultra base stations are on Auto 50Hz, why is this one set as Auto 60Hz? thanks

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I'm guessing you have 50 Hz power? Auto means exactly that.  The (60 Hz) bit is just telling you what it has detected.

Did you try swapping the power adapter with a different base, and see if the problem moves with the adapter?  If that doesn't change the symptoms, you could also try moving the base to a different outlet.

Also, are you seeing any issues with the flicker in the recordings or live stream?

[Sheppeyboy]

Thanks, tried swapping base station and power adapters, problem seems to follow the base station but in UK its 50Hz, other 2 base station say auto 50, do see slight flicker on cameras connected to that base station, thanks for advise

[StephenB]

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@Sheppeyboy wrote:

do see slight flicker on cameras connected to that base station, thanks for advise

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You might try swapping the power adapter with another base, and see if the problem moves.