Arlo Ultra with subscription not allowing manual 4K recording

[BostonWalt]

I've seen multiple posts on this topic, all with fake "solutions".

4K events record, but you can't record 4K manually? That is a major oversight and bug. 

4K is important as it lets you zoom in on larger coverage areas to see the detail you want. 

This should be fixed.

[jguerdat]

4k live viewing and recording is available but you can't have Auto Zoom and Tracking enabled which reduces resolution to 1080p.

[StephenB]

---

@jguerdat wrote:

4k live viewing and recording is available

---

Actually @BostonWalt is correct - if you enable 4K livestreaming, then manual recording is disabled.

No idea why that is the case, and several here have complained about it before.