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Arlo Ultra with VBM4000

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Yuuri
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‎2020-05-19 09:34 PM

Hi,

 

I paired my Arlo Ultra with VBM4000, the video is fine, but the background audio sounds muddled/broken.

 

Link to audio file: https://www.dropbox.com/s/u3lzkwxqiffy1b0/arlo%20ultra%20background%20noise.mp3?dl=0

 

I thought Ultra is compatible with the VBM4000? Or is it defect?

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ShayneS
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Arlo Moderator
‎2020-05-20 11:25 AM

HI @Yuuri

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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