Arlo Ultra weak signal and not connecting

[Mustangsrus]

Just upgraded to Arlo Ultra. The new cameras are in the exact spots as my previous Arlo pros. The signal strengths are showing red on both and one takes forever to connect and the other never connects. Is this a known problem with the ultra? If so they are going back, what is the point of having them if they do not connect?

[TomMac]

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@Mustangsrus wrote:

Just upgraded to Arlo Ultra. The new cameras are in the exact spots as my previous Arlo pros. The signal strengths are showing red on both and one takes forever to connect and the other never connects. Is this a known problem with the ultra? If so they are going back, what is the point of having them if they do not connect?

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The Ultra has the option of 2.4 or 5ghz.... 5ghz does not travel as far.

I've also found that if the Ultra base is to close to my wifi router, somehow they would interfere with each other resulting in a low signal to the Ultra camera ( 1 bar )...

Moved the Ultra base from 6 ft to 15 ft away and the issue went away and doubled the signal at the camera. ( me thinks it may have switched over to 2.4g after moving away )