Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Ultra no longer recording after being charged

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Malcolm17
Aspirant
Aspirant

After charging one outside camera it has stopped recording.  It worked fine.  Now shows motion but does not record .  
A different camera only records 14 seconds.  It doesn’t record entire sequence of motion detected.

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jguerdat
Guru Guru
Guru

Reboot the hub. Reinsert camera batteries to reset back to a known config. Test your motion detection to understand where motion is detected and where it isn't. Consider a timed recording rather than "record until motion stops".

Malcolm17
Aspirant
Aspirant

Owned system for a month.  Charged camera in backyard.  Went to put it up. Couldn’t connect to position camera.  Took camera back inside.  Tried to connect lol around the house including near the hub.  Will not connect.  Removed battery and shut hub off Still nothing.  Changed battery with another camera.  Nothing.  Put it up.  It takes a picture. No video. 2 weeks later I still can’t connect to camera. I believe camera is bad

TomMac
Guru Guru
Guru

Either return to place of purchase or contact Arlo support for possible warranty or help

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Discussion stats
  • 3 Replies
  • 946 Views
  • 0 Likes
  • 3 In Conversation