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Arlo Ultra - delayed authorization code email

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JohnSmith77
Follower
Follower

I can't login in MyArlo from PC or from mobile Android app. 

I'm asked for authorization code that is sent to my email (gmail.com), and 2 minutes to enter it.

However, I get mentioned mail in ~10..20 minutes, which makes login impossible.

 

I can't use another verification method as my previous phone (trusted device) is lost.

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jguerdat
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Guru

You may want to check the email header to see where the delay is. In the web version of Gmail, you can click on the 3 dot menu and choose "Show Original" to start. I always start at the bottom of the header where I finally have received the email and go up, step by step, checking the timestamps of each hop for the email. Look for "Received" on the left to start the comparisons for that step vs. the previous one.  It's a pain but the email is being delayed someplace which likely isn't by Arlo.

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