Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Ultra not camera not charging

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Mad_cow
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Has anyone found a fix yet for the cameras not charging?

You know you have this issue when they sit on 1%-2% or 3%. Been running around for MONTHS trying to get this fixed, but get stuck in a loop with support. They only seem to want to charge off the solar panel.

 

Are the Arlo cables known to be faulty?

Model: VMB5000 | Arlo Ultra SmartHub
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Mad_cow
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Just bought these.

https://www.ebay.com.au/itm/HOLACA-30ft-9m-Magnatic-Power-Supply-Cable-for-Arlo-Ultra-Arlo-Pro3-Only...

 

Much cheaper than the Arlo branded ones, which seem like they are not very good anyway. Non-genuine ones cant be worse. If nothing else they will be long enough to connect to main power.

hammeraway
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I replaced the charger with one that puts out a higher wattage, and also replaced the cord with a shorter one. It's been workinh well for several months now.

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