Arlo Ultra Black one camera keeps disconnecting...

[olivert00]

Purchased yesterday Best Buy, while setting up last night one of the 4 black cameras has had issues staying connected, not freezing up but total disconnect and random disconnect even when in the house next to all the others. Great internet and WiFi speeds 70/50. Been 24 hrs now and no change. Anyone know if there is something I can try?

Thank you

Debbie

[jguerdat]

Swap cameras around to see if it's the camera or location.

[olivert00]

I did try this...
Moved camera to 2 different locations before I installed it and during many hours of charging all the cameras in the living room fresh out of the box it continued to go offline while the other 3 worked just fine. Attached a pic.

Thanks
Debbie

[brh]

@olivert00,

Probably the camera is defective. I would return the set to where you purchased it from and swap it out with another set.

Brian