Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Aspirant

Arlo Ultra Base Station voltage

Is the power supply for the Arlo Ultra Base station compatible with 220-240V?
Model: VMB3000 | Arlo Base Station
Message 1 of 13
Master

Re: Arlo Ultra Base Station voltage

The unit I have is 120v only.

Message 2 of 13
Aspirant

Re: Arlo Ultra Base Station voltage

Thanks Streak2. Looks like its the same as Arlo Pro.

Most devices nowadays cater for dual voltage range. But seems like not for Arlo.

Message 3 of 13
Apprentice

Re: Arlo Ultra Base Station voltage

Mine is 240 volt
Message 4 of 13
Master

Re: Arlo Ultra Base Station voltage

Yes. It's region specific.

There are work arounds like buying the unit in the USA but using your own power supply elsewhere.

Would void the warranty though.

Message 5 of 13
Guide

Re: Arlo Ultra Base Station voltage

The base power supply for 220-240 volt countries will be the same rating as the Arlo Pro VMB-4000 base 200-240 volts.

If you purchase it in your region you wll be supplied the correct volts and pin config supply.

 

Camera charger however is rated 100-240 Volts same as the Pro supply

Message 6 of 13

Re: Arlo Ultra Base Station voltage


@noboruwee wrote:

 

Most devices nowadays cater for dual voltage range. But seems like not for Arlo.


This has been the Arlo and Netgear approach for ever. But, it may be more a case of labelling than what is inside the thing.

 

I have seen several reports in these communities of people using a 100-120 volt adapter in 240 volt mains. It works. Someone tested this with a Netgear adaptor a week or so ago. No flash bang wallop. Just juice at the right voltage.

 

It may be that the law forces this on them. Perhaps they have to complete some expensive tests before they can slap the 100-240 V label on the side.

 

Try it at your own risk!

 

Of course, it is highly unlikely that anyone from Arlo will confirm that adapters are "world standard". But you would hope that they might step in if this theory is wrong.


My Arlo hardware: Q Plus, Pro 2, Security Light
Message 7 of 13
Aspirant

Re: Arlo Ultra Base Station voltage

I bought an Arlo Ultra 2 Cameras bundle last week at Best Buy in US to be installed on my beach house in Brazil where the local voltage is 220v, and despite it's labeled 120v, the power supply is plugged in a 220v outlet.

Model: VMS5240 | Arlo Ultra 2 Camera Kit
Message 8 of 13

Re: Arlo Ultra Base Station voltage

Same here. Got a package from the USA last week.

 

Adapter for Ultra Hub works fine at 240 volts.

 

 


My Arlo hardware: Q Plus, Pro 2, Security Light
Message 9 of 13
Aspirant

Re: Arlo Ultra Base Station voltage

I received mine just now and I am afraid It could blow out the power adapter supply.
Are you positive that I can plug this on a 220 volt outlet ?!
Model: VMS5340 | Arlo Ultra 3 Camera Kit
Message 10 of 13

Re: Arlo Ultra Base Station voltage


@alelas wrote:

Are you positive that I can plug this on a 220 volt outlet ?!

No. But I have received three or four 120-volt adapters from Arlo and Netgear. (Even Arlo stuff still says Netgear on it.) None has gone bang when plugged into 240 volts.

 

The adapter with the Ultra Hub sent to me from the USA sits beside me with a UK/US adapter plug. It says 120 volts but works at 240 volts.

 

Guess what? The serial number number  is AD2076F10 and P/N: 332-11092-01.

 

I worked on the principle that even if it does blow up I have lost nothing. Just a useless adapter. It is easy to find a generic replacement.


My Arlo hardware: Q Plus, Pro 2, Security Light
Message 11 of 13
Aspirant

Re: Arlo Ultra Base Station voltage

Yes! Thank you!

I can confirm that it actually works!

I succeeded to plug it in Israel (220v).

 

Model: VMS5340 | Arlo Ultra 3 Camera Kit
Message 12 of 13

Re: Arlo Ultra Base Station voltage


@alelas wrote:

Yes! Thank you!

I can confirm that it actually works!

I succeeded to plug it in Israel (220v).

 


Thanks for that.

 

That makes two of us, one in Israel the other in the UK, successfully using this adapter to power the hub on 240 volts:

 

 

PNG%20image


My Arlo hardware: Q Plus, Pro 2, Security Light
Message 13 of 13