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Arlo 1-Year free Subscription



Bought the Arlo Ultra with one camera kit.

I live outside the US, and was told that subsciption is not available in my country (Israel).

i dont understand why the subscription is location specific?


is there any way to activate the subscription? if not, is there any way to know if it will be available in my location ?


Thank you 



Model: VMS5140 | Arlo Ultra 1 Camera Kit
Message 1 of 7
Community Manager

Re: Arlo 1-Year free Subscription

Subscription plans are not available in some countries. For a list of countries where subscriptions are available take a look here, any new additions will also be added here over time:What are the available Arlo subscription plans and how much cloud recording is available?


There is no way to activate a subscription plan for a country outside of the eligible list.



Message 2 of 7

Re: Arlo 1-Year free Subscription

An awkward workaround is to set the system up in a country with subscription support, using a credit card from that country. Unplug the system and move it to the permanent location.

Message 3 of 7

Re: Arlo 1-Year free Subscription

Or using VPN?

Message 4 of 7

Re: Arlo 1-Year free Subscription

A router-based VPN would be needed since setup requires both the base and setup device to be on the same network.

Message 5 of 7

Re: Arlo 1-Year free Subscription

Do i need the system to be connected all the time via VPN?


Or just during the setup?

I will create aVPN via the router and connect the base station+my phone, set up the free year i get with the ultra and enter payment method

then dissconnect and connect to my regular network


Will that work?

Message 6 of 7

Re: Arlo 1-Year free Subscription

It should be just during setup and subscribing. Of course, the VPN sevrer or apparent connection needs to be in a country that can get the subscription. I haven't done this so you may have to try different things to make it work. And I may be incorrect in the first place.

Message 7 of 7