Arlo|Smart Home Security|Wireless HD Security Cameras
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Any luck with customer support? 2 months in and can't get subscription honored?

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Ryang11
Aspirant
Aspirant

Has anyone had any luck with Customer support?

It seems like all promises and no action.

2 months in and can’t evem get the free years subscription honoured.

Model: VMB5000 | Arlo Ultra SmartHub
Mad_cow
Star
Star

Standard. When you have an issue they run you around in circles til  you cant be bothered anymore and give up.

 

 

JessicaP
Arlo Moderator
Arlo Moderator

Hi Ryang11,

 

Let me reach out to you via private message to gather more information from you.

Ryang11
Aspirant
Aspirant
Absolutely what has happened again... all promises and no support.
Just do what you say you will do, when you say you will do it. Simple
Model: VMB5000 | Arlo Ultra SmartHub
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