Any luck with customer support? 2 months in and can't get subscription honored?

[Ryang11]

Has anyone had any luck with Customer support?

It seems like all promises and no action.

2 months in and can’t evem get the free years subscription honoured.

[Mad_cow]

Standard. When you have an issue they run you around in circles til  you cant be bothered anymore and give up.

[JessicaP]

Hi Ryang11,

Let me reach out to you via private message to gather more information from you.

[Ryang11]

Absolutely what has happened again... all promises and no support.
Just do what you say you will do, when you say you will do it. Simple