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I set up all the devices. Everything was successful. Want to add a friend - my wife. She created an account and I sent invite to her email address. When she logs in she sees no devices. On my account it still says her request is pending. I have terminated the request to add her as a friend, resent and she has created and deleted the account numerous times. We have re-done dozens of times still the same result. Help?
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@Jplemmons wrote:
I set up all the devices. Everything was successful. Want to add a friend - my wife. She created an account and I sent invite to her email address.
She needs to click on the "Create Account" link in the email on a PC. That will open the browser to my.arlo.com. From there she just logs into the existing account. That link contains a token that has to be passed on to her account in order to complete the process.
While it should be possible to complete the process on the phone, it seems to work more reliably on a PC (Windows or Mac).
IMO it would be less confusing if the link was titled "Accept Invitation".