When you say it "only takes stills when it does sense motion" can you give more detail surrounding that? Does the recording show the correct length, just a frozen image? What do you mean by that specifically?
There is no video and the timer just indicates 00:00.
It didn't seem to be detecting motion eveytime either and would only display a 'momentary' image. When usinf LIVE it would merely go into "connecting" mode and not actually connect.
The last time it required a full reboot.
This sounds like a symptom of poor signal strength. Try setting up your other cameras in different locations, ensuring good signal strength shown on the signal icon on the app and see if you experience the same behavior.
The camera worked flawlessly for about 1 week before it had its first problem. I was even getting images on my Apple Watch...funky.
After the reboot the system indicated that the connection was strong (the same as the first time I made the connection) and after placement the APP indicated 2 bars of signal strength.
The camera is only about 10 mtetres away from the hub and only 1 internal and 1 external wall in between.
I hope this helps.