Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

4K audio

Reply
Discussion stats
  • 2 Replies
  • ‎2019-12-20 09:42 AM
  • 1097 Views
  • 0 Likes
  • 2 In Conversation
Arloultra
Luminary
Luminary
‎2019-12-20 09:42 AM
Is support aware of the the audio struggling to connect (cutting in & out) in 4K mode live view ? Will the option to record and take a snapshot in 4K live view be implemented ? Tks for fixing the zoomed in preview on the activity zone screen!
Labels:
0 Likes
Reply
Message 1 of 3
1,097
2 REPLIES 2
JamesC
Community Manager
Community Manager
‎2019-12-23 09:54 AM

Who is your ISP and what are you download/upload speeds? Audio cutting in an out sounds like it could be a bandwidth issue.

 

JamesC

0 Likes
Reply
Message 2 of 3
1,056
Arloultra
Luminary
Luminary
‎2019-12-23 10:36 AM
Xfinity
See attachment for bandwidth
Others are having this issue. Are you saying you don’t ?
1B602173-AD21-49C8-BBE5-56A4742A6B80.png
0 Likes
Reply
Message 3 of 3
1,054
Discussion stats
  • 2 Replies
  • ‎2019-12-20 09:42 AM
  • 1098 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.