Arlo|Smart Home Security|Wireless HD Security Cameras

2 cameras disconnect when I change batteries on Ultra camera. Unable to reconnect.

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fengshuikb
Aspirant
Aspirant

every time i change the batteries on my Ultra, 2 cameras disconnect, then I can re-connect one, and see it on my phone, and the other one I can not reconnect, my phone does not find it after I re sync the camera to the base station, the phone can not connect to the camera. This happens every time I change batteries.

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StephenB
Guru Guru
Guru

@fengshuikb wrote:
every time i change the batteries on my Ultra, 2 cameras disconnect, then I can re-connect one, and see it on my phone, and the other one I can not reconnect, my phone does not find it after I re sync the camera to the base station, the phone can not connect to the camera. This happens every time I change batteries.

Are you saying that when you change the battery on one camera, that two other cameras disconnect?  

 

Or are you changing all the batteries at the same time, and some don't reconnect?

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