cannot grant access

[PA_1]

I cannot complete grant access to my Arlo Ultra 2 VMB5000, system to my partner.  Arlo android app on samsung s21 phone, invite accepted,  new account created, says invite email is not valid, but i'm creating the new account from the email invite.  PLEASE help ASAP, I'm leaving for vacation today, and my partner must have access to our security system while I'm gone. The system is online and working. I must speak to a live person, not get more of the same instructions we've already followed. Please provide a phone number I can call from the US today!

[StephenB]

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@PA_1 wrote:

I cannot complete grant access to my Arlo Ultra 2 VMB5000, system to my partner.  Arlo android app on samsung s21 phone, invite accepted,  new account created, says invite email is not valid, 

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Try doing this on a PC.  Clicking on "create account" will open the browser to my.arlo.com.  From there, you can log into the account you've already created.