can't see recordings under camera view

[Shadik]

I have a mixed setup that includes base station VRM4000 and Arlo Pro2 cameras connected to it with recording to local storage on USB as well as base station VRM5000 with Arlo Ultra 2 cameras connected to it with recording to local storage on Micro SD card.

For the Pro2 cameras, when I select the camera itself under devices, I can see all recordings from that camera in that same camera view underneath the camera window.

For the Ultra cameras, when I select the camera itself under devices, it says there are no events for this day, however all recordings for that camera are available locally under Feed. The problem with this is that all recordings from all cameras are mixed together and I don't have a way to view recordings per camera.
Is there a way to view each camera's recordings separately similar to the Pro2 cameras by simply selecting that camera and seeing all recordings that belong to it?

Thanks in advance.

[StephenB · Accepted solution]

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@Shadik wrote:

I have a mixed setup that includes base station VRM4000 and Arlo Pro2 cameras connected to it with recording to local storage on USB as well as base station VRM5000 with Arlo Ultra 2 cameras connected to it with recording to local storage on Micro SD card.

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Your Pro 2 cameras were sold with 7-day free cloud storage.  All the recordings you are seeing in the app from these cameras are stored in the Arlo cloud.  The VMB4000 supports local recording, but it does NOT support playback of those recordings.  The ONLY way to see the local recordings is to eject the storage using the app and connect it to a PC.

The Ultras were not sold with 7-day cloud storage, and therefore require a subscription to get cloud recordings.  But the VMB5000 does support playback of local recordings in the app (with limitations).

The limitations in direct access to local storage is what creates the functionality differences you are seeing.  Arlo does not provide any way to filter the local recordings by device, so you cannot select individual cameras. 

[Shadik]

Thank you.

This seems like a loss of an important functionality.

My Pro2 cameras connected to VMB4000 allow me to view recordings directly from the camera view itself and sorts all recordings by camera.

Now that I upgraded to the latest cameras and latest base station, I no longer have the ability to sort the recordings by camera and have to go through all cameras to find a certain event.

Honestly makes me wonder if I made the wrong decision by upgradig the cameras and if I should return them and stick to my Pro2