Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 3 Replies
  • ‎2022-03-06 11:09 AM
  • 624 Views
  • 0 Likes
  • 2 In Conversation
martister
Aspirant
Aspirant
‎2022-03-06 11:09 AM
When I’m trying to setup my smart hub with HomeKit, it gets hung up on “connecting to bridge.” What I’ve noticed from other people that experienced the same thing is that You guys have to reset my HomeKit token?! Can you please do so?
Labels:
0 Likes
Reply
Message 1 of 4
624
3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator
‎2022-03-07 03:01 PM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

0 Likes
Reply
Message 2 of 4
604
martister
Aspirant
Aspirant
‎2022-03-07 06:05 PM
Thanks for your help @ShayneS
0 Likes
Reply
Message 3 of 4
600
ShayneS
Arlo Moderator
Arlo Moderator
‎2022-03-08 11:15 AM

No problem : )

0 Likes
Reply
Message 4 of 4
588
Discussion stats
  • 3 Replies
  • ‎2022-03-06 11:09 AM
  • 625 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.