Update to App March 2025

[TranquilStorm]

I’ve been reading other people’s comments regarding the recent update to the Arlo app, and I have to agree. I don’t think they kept the customers wants in mind. I miss having the count on each camera that indicated the number of recorded activities. For instance, at my door camera if I saw a “1” I knew there was a recorded activity. Now the app doesn’t show that for each individual camera. I have to go look at the feed for all the cameras or click on each individual camera to see if there was any recorded activity. Also a big disappointment for me is when I view activity on a camera using the CVR feature, I can’t page through and have a continuous view of the timeline. Every time I move the timeline, it clocks, and then it shows the current view. I liked being able to easily see what was occurring on the CVR by just paging through the timeline and it would do so quite smoothly.  Now it just keeps clocking and flashes between the current view of the CVR and then after it’s done clocking, it goes to whatever timeframe I’m trying to view. I hope someone understands what I’m trying to say. 

[ShayneS]

Please reach out to the Support Team to further investigate this symptom you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact