Ultra 2 says battery is empty while fully charged

[Ol030]

Since 2 years I have 3 ultra 2 camera's. One of them doesnt work anymore. The battery indicator stays on 1% even if I insert a fully charged battery from one of the other camera's. Anybody knows what can cause this problem?

[jguerdat]

Could be a faulty camera or an incorrect display. Try logging out and back in to see if that makes a difference. Try the web client (my.arlo.com), too. If nothing changes use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to see what official support may offer.