Arlo|Smart Home Security|Wireless HD Security Cameras

Ultra 2 plans?

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LouieBrown
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I’m trying to understand the subscription plans. It seems like the only plan for the Ultra 2 kit is the most expensive plan at $15 / month. It also seems that the lesser camera systems get a free 7 day rolling record of 1080 video while the most expensive, highest end camera (the Ultra 2 they are selling all over Costco) doesn’t get any kind of free, rolling record even are reduced quality.

 

So the highest end, most elite system Arlo sells to customers doesn’t get as many monthly options as the cheaper, low cost systems. It seems like unless you pay for the monthly elite subscription the highest end Ultra 2 cameras are pretty useless. 

 

I’ll couple this with the Ultra 2’s inability to actually detect motion and record people walking in the driveway and say these things are a huge disappointment. Reading over these forums and other internet discussion of the Ultra 2 shows a lot of people that aren’t satisfied with these things. 

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JamesC
Community Manager
Community Manager

LouieBrown,

 

Arlo Ultra 2 requires an Arlo Smart subscription to save recordings to the cloud. You can choose between Premier or Elite subscription plans based on your needs.

 

For more information on Arlo Smart plans, take a look here: What are the available Arlo subscription plans and how much cloud recording is available?

 

JamesC

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JamesC
Community Manager
Community Manager

LouieBrown,

 

Arlo Ultra 2 requires an Arlo Smart subscription to save recordings to the cloud. You can choose between Premier or Elite subscription plans based on your needs.

 

For more information on Arlo Smart plans, take a look here: What are the available Arlo subscription plans and how much cloud recording is available?

 

JamesC

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