Ultra 2 has a flashing amber LED

[Wisey1]

Hi all,

My arlo ultra 2 has an amber flashing led and I'm not sure what it means.

The cameras keep saying they are off-line.

I've switched off and on and reset etc but nothing works.

Please help

[StephenB]

---

@Wisey1 wrote:

My arlo ultra 2 has an amber flashing led and I'm not sure what it means.

---

 https://kb.arlo.com/642/What-do-the-different-LED-behaviors-on-my-Arlo-camera-mean

---

@Wisey1 wrote:

The cameras keep saying they are off-line.

---

Also, check the LED(s) on the base/smarthub

• https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

---

@Wisey1 wrote:

I've switched off and on and reset etc but nothing works.

---

What exactly did you switch off/on?  

Did you do the factory reset process for both the cameras and the base? If you did a reset, did you also remove the cameras and base from the account before you did the reset, and then add them back afterwards?