Ultra 2 cameras Zoom issue

[scottpev]

When I zoom in with my Ultra 2 cameras I can't control the zoom as it wanders all over the place and pans uncontrollably

[ShayneS]

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

[Rlbnkk]

I have the same exact issue since "upgrading" to the new app.  When trying to zoom in on a live feed the view wanders from where I'm trying to look.  Super annoying.

[ShayneS]

Does this occur with an android or iOS device and which app version?

Thanks

[JP-FR]

Same here with ultra 2 & app 5.4.2_28786

[ShayneS]

Thanks, I am inquiring with the team regarding these reports.

[ShayneS]

Is this with Android or iOS app?

[JP-FR]

Android 13 & ONE UI 5.1

[Rlbnkk]

On Android app version 5.4.2_28786.

Specifically, it occurs during full screen live view.

[ShayneS]

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.