Arlo|Smart Home Security|Wireless HD Security Cameras

Ultra 2 XL Firmware update showing available but firmware up to date!

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Flidget
Aspirant
Aspirant

Does anyone know how to fix this:

Screenshot 2025-05-31 at 20.11.55.jpg

The firmware number is the current installed firmware version! As such, it fails with an error:

Screenshot 2025-05-31 at 19.57.32.jpg

The Ultra 2 XL is connected via an Ultra SmartHub (VMB5000).

A second Ultra 2 XL also connected via the VMB5000 is not requesting a Firmware update.

 

 

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Flidget
Aspirant
Aspirant

Hub reboot fixed it initially. Then it re-appeared. Third hub reboot fixed it. Just an observation - the battery was being charged at the time of this issue. 

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jguerdat
Guru Guru
Guru

Try rebooting your hub. If no good, try reinserting the battery in the camera.

Flidget
Aspirant
Aspirant

Hub reboot fixed it initially. Then it re-appeared. Third hub reboot fixed it. Just an observation - the battery was being charged at the time of this issue. 

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