ULTRA 2 WITH 4 CAMERA AND STILL NEEDS TO PAY FOR SUBSCRIBTION WHY?

[Retired_Member]

please kindly help me this . can we get free alert in feeds ? at the moment we received alert in feeds but no vedio? also when i view  LIVE on the corner  its  show count 0. ? but i received alert but no vedio? i dont have any plan or subscn and i dont wants to buy . plz reply

[StephenB · Accepted solution]

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@Retired_Member wrote:

please kindly help me this . can we get free alert in feeds ? at the moment we received alert in feeds but no vedio? also when i view  LIVE on the corner  its  show count 0. ? but i received alert but no vedio? i dont have any plan or subscn and i dont wants to buy . plz reply

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Have you added local storage to your smarthub and set up "direct access to local storage"?

If you see "Feed" and "Dashboard" in your app menu, use this guide:

• https://kb.arlo.com/000062997

If instead you see "Library", use this one:

• https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

With a VMB4540, I suggest a USB thumb drive with a capacity between 128 and 512 GB. With the VMB5000, I suggest a similarly sized microSD card.

Be careful to get storage from a mainstream brand, as there are a lot of scams for thumb drives and microSD cards out there (including some on Amazon).