Someone cut our outside wires

[MichelleDeChene]

I spent over $1K on our home Arlo system.  Someone cut our outside wires and then we moved the cameras higher in the trees and had installed a tall metal pole for two cameras battery solar screens.  They can now "green and box out" our screen views.  You can see we don't have the friendliest of neighbors.

[StephenB]

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@MichelleDeChene wrote:

They can now "green and box out" our screen views.  

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What do you mean by "green and box out"???

[MichelleDeChene]

When I view the screens, they are showing green and then sometimes there are square boxes over the screen - like blocking the door image.

[StephenB]

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@MichelleDeChene wrote:

When I view the screens, they are showing green and then sometimes there are square boxes over the screen - like blocking the door image.

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This is when livestreaming the cameras?  Are the "boxes" always the same (and static)?  Or do they change?

This normally is caused by network loss - usually poor wifi signal quality.  Try bringing one camera indoors, and putting it 6-10 feet away from the smarthub.  Then see if the artifacts disappear (or not).