Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Software updates

Reply
Discussion stats
  • 1 Reply
  • ‎2022-05-13 10:08 AM
  • 1264 Views
  • 0 Likes
  • 2 In Conversation
Alro64
Follower
Follower
‎2022-05-13 10:08 AM
Does Arlo charge a fee for software updates?
Labels:
0 Likes
Reply
Message 1 of 2
1,264
1 ACCEPTED SOLUTION

Accepted Solutions
StephenB
Guru Guru
Guru
‎2022-05-13 10:20 AM
@Alro64 wrote:
Does Arlo charge a fee for software updates?

No.  If someone wanted you to pay, then you reached a scam site.   Similarly, genuine Arlo support will never ask for your account password.  FWIW, googling for a support phone number is a great way to connect with a scammer. 😫 

 

https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams

 

 

 

 

View solution in original post

0 Likes
Reply
Message 2 of 2
1,261
1 REPLY 1
StephenB
Guru Guru
Guru
‎2022-05-13 10:20 AM
@Alro64 wrote:
Does Arlo charge a fee for software updates?

No.  If someone wanted you to pay, then you reached a scam site.   Similarly, genuine Arlo support will never ask for your account password.  FWIW, googling for a support phone number is a great way to connect with a scammer. 😫 

 

https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams

 

 

 

 

0 Likes
Reply
Message 2 of 2
1,262
Discussion stats
  • 1 Reply
  • ‎2022-05-13 10:08 AM
  • 1265 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.