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Software updates

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Alro64
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Does Arlo charge a fee for software updates?
Model: VMB3000 | Arlo Base Station, VMB5000 | Arlo Ultra SmartHub
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StephenB
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@Alro64 wrote:
Does Arlo charge a fee for software updates?

No.  If someone wanted you to pay, then you reached a scam site.   Similarly, genuine Arlo support will never ask for your account password.  FWIW, googling for a support phone number is a great way to connect with a scammer. 😫 

 

https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams

 

 

 

 

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StephenB
Guru Guru
Guru

@Alro64 wrote:
Does Arlo charge a fee for software updates?

No.  If someone wanted you to pay, then you reached a scam site.   Similarly, genuine Arlo support will never ask for your account password.  FWIW, googling for a support phone number is a great way to connect with a scammer. 😫 

 

https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams

 

 

 

 

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