Arlo|Smart Home Security|Wireless HD Security Cameras

Ridiculous ongoing battery meter fiasco

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Stevewins
Apprentice
Apprentice

This ridiculous issue is continuing to persist for XL batteries with Arlo solar chargers and Ultra 2 cameras on a VMB5000 base!

 

C’mon Arlo, this is not one of those bugs that you can delay fixing for 6 months to a year like some of the others. This has been happening off and  on since last summer. This is a critical function that cripples the system and renders it unreliable for its intended purpose. Hire some competent programmers and FIX IT already!!! 

 

Every time the Arlo brand solar panel charges the XL battery to 100% the power meter in the app gets stuck there and continues to show 100% right up until the battery dies and the camera becomes utterly useless. This renders it unfit for purpose. Going up on ladders and unplugging and replugging the solar panels is the only fix I’ve found so far, and it’s temporary, as soon as we have a string of sunny days and the battery reaches 100% again the problem recurs. 

Don’t  make us publicize this all over the internet and tech publication media ad nauseum in order to get you to do your job right and fix it. 

 

 

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ShayneS
Arlo Moderator
Arlo Moderator

@keislee 

 

This was in a slow roll-out phase since about May.

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