Arlo|Smart Home Security|Wireless HD Security Cameras
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Recordings not show up in library. I'm coming from Arlo early model. Is it expected to show up?

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toddlee
Follower
Follower

I'm not sure if this is expected behavior, but for my old (super old) Alro model at my current house, all the recordings show up in the library tab of my app.

However, I just bought Ultra 2 and a new base, and I get notifications of activities but can't find recordings.

 

Is it expected to show up in the library as before, or something is different for Ultra 2? (maybe because the video size is much larger)

 

Should I insert a micro-SD to make it show up in the library?

 

Thanks,

 

Model: VMC5040 | Arlo Ultra Wire-Free Camera
jguerdat
Guru Guru
Guru

When you installed the new cameras you should have gotten a free 3 month trial which would give you cloud recordings. Without a subscription there are no cloud recordings. If you don't want to pay for a sub, use that microSD card for local recordings and then use the app to view them by selecting the card in the library.

 

BTW, the card simply records what is sent to the cloud.

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