Arlo|Smart Home Security|Wireless HD Security Cameras

Recording issues - Arlo Ultra 2

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Benjodude
Aspirant
Aspirant

Why did my Arlo Ultra 2 stop recording?

3 REPLIES 3
dcfox1
Master
Master

Need details. But to start do you have smart subscription if your 3 month trial expired for cloud recordings? If you set up local storage on the hub are they there? 

Benjodude
Aspirant
Aspirant

Thank you for your reply. It’s my second Arlo system - I had he first generation before and it was recording for as long as I had it. You are correct. I don’t have the subscription so it stopped once the trial period expired. I checked for local storage and I see a micro SD slots but no SD in place. That should be the problem. I’ll get one. Thanks again!

StephenB
Guru Guru
Guru

@Benjodude wrote:

 I checked for local storage and I see a micro SD slots but no SD in place. That should be the problem. I’ll get one. 


You might check here on how to set it up: https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

 

There are a variety of limitations, and some aren't listed in the kb article.

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