Pre-Purchase Inquiry

[WLalle]

I’m interested in purchasing the bundle that includes the wired doorbell, floodlight cam, two Ultra 2’s and smart hub.  When I review “what’s included” for the Ultra’s (Item No. VMS5240-200NAS), it states that only 1 mount and 1 rechargeable battery is included.  Is this correct?

All the other bundles show the correct number of mounts and batteries for the included number of cameras.  Hoping it’s a type-o.

[ShayneS]

Hi, Do you have the link to the website I can check out? You should receive a mount for each wireless camera. 

[WLalle]

https://www.arlo.com/en-us/wired-doorbell-4k-mid-to-large-home-bundle-white.html

[StephenB]

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@WLalle wrote:

https://www.arlo.com/en-us/wired-doorbell-4k-mid-to-large-home-bundle-white.html

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That shows two mounts - one magnetic, and one screw mount.  

The screw mount threads are standard, so there are plenty of third party mounts that can also be used.

[Edinburgh_lad1]

It still shows one battery, doesn't it?

[StephenB]

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@Edinburgh_lad1 wrote:

It still shows one battery, doesn't it?

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It does say that - clearly a mistake.  Tagging @JamesC so it can be corrected.

[ShayneS]

Thank you for providing this. I have notified the appropriate team. You should receive 2 rechargeable batteries, 1 for each camera in this bundle. 

[ShayneS]

Thanks again, the listing has been updated.