I lost connectivity of my arlo cameras

[JPorres]

I lost connectivity of my cameras,  I am not able to connect to my WIFI.   I have followed several troubleshooting videos and none of them worked.  When I try to reconnect the base, it takes long time to search for a network, then I get a message "No Arlo devices found"  Make sure your device is powered on correctly and you're connected to the network.  The model of my Arlo is  VMS 3330W.

I will appreciate some assistance in getting my cameras back up and running. 

Thank you.

[StephenB]

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@JPorres wrote:

I lost connectivity of my cameras,  I am not able to connect to my WIFI.   I have followed several troubleshooting videos and none of them worked.  When I try to reconnect the base, it takes long time to search for a network, then I get a message "No Arlo devices found"  Make sure your device is powered on correctly and you're connected to the network.  The model of my Arlo is  VMS 3330W.

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First, double-check that the base is connected by ethernet to your router.  Then let us know the status of the base (by looking at the LEDs).

• https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

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@JPorres wrote:

I am not able to connect to my WIFI. 

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Are you saying that your home wifi no longer works?  If so, your router might have failed.  You could try power cycling it (removing/reinserting the power).