Arlo|Smart Home Security|Wireless HD Security Cameras
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Grey thumbnail on live view

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  • ‎2023-05-28 01:21 AM
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SJP30
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‎2023-05-28 01:21 AM

Hi, we have a grey thumbnail box on 2 of our Ultra 2 cameras in the live view setting. Any ideas why this is or how we can remove it? Thanks 

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jguerdat
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‎2023-05-28 06:18 AM

Try clearing the app cache in the phone settings for the app or reinstall the app.

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