Friend Not Seeing Devices

[Retired_Member]

My wife accepted the invitation to view our cameras. However, none show up in her app. 

I have:

  deleted and reinstalled the app. 

  logged out and back in. 

  Removed and re-invited her. 

  accepted the request from a different device than her phone that has the app. 

these were all suggestions from other posts of people that had similar issues and I still can not get the cameras to show up in her app. What can I do to fix this?

[DannyBearAgain]

Likely cause is the need to have the granted user accept the invite using a pc.

https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account 

or

you are using a different app to the granted user.

[StephenB]

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@Retired_Member wrote:

I still can not get the cameras to show up in her app. What can I do to fix this?

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(1) Does your account show that the invitation was accepted?  Or is it pending?

(2) Look at your main screen in the app.  Does it show "Library" as a menu item, or does it show "Feed"?  Also, what is your wife seeing on her main screen?