Florida

[desimonem]

I have never, never, never experienced such horrible customer service. I have tried for a week and called 8 phone numbers to get ahold of tech support and it does not exist. I cancel my service today after 2 years.  Is there anybody out there who has a phone number for Arlo  Support ?

[StephenB]

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@desimonem wrote:

 Is there anybody out there who has a phone number for Arlo  Support ?

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Googling for a phone number is a bad idea, as it almost always end up connecting to as scam support site.

You need to access phone support through the support center in the app.  This requires a subscription (or a camera under warranty).

If you see "Library" in your app, then this is the correct guide:

• https://kb.arlo.com/000062461/What-is-the-Support-Center-in-the-Arlo-App

But if you see "Feed" and "Dashboard" instead, then use this:

• https://kb.arlo.com/000062993/What-is-the-Support-Center-in-the-Arlo-Secure-App-Arlo-Secure-4-0

If you post your issues here, we can likely also help.

[BrookeN]

@desimonem I would be more than happy to help if you can let me know what you are needing assistance with. If I am unable to assist I can also create a ticket for support to reach out to you.