Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Firmware updates

Reply
Discussion stats
  • 1 Reply
  • ‎2024-01-11 12:11 PM
  • 243 Views
  • 0 Likes
  • 2 In Conversation
brose9
Aspirant
Aspirant
‎2024-01-11 12:11 PM

Cameras state firmware 1.070.52.1_35_1bdb65f base station firmware states 1.21.1.0_1431_9611cf3.  I know all of these are out of date.  Contacted support to be told that firmware is released in batches and needed to wait.  When will I obtain the most recent release?  There have been many other release and I have not received them.  Frustrated.  I have wireless cameras that are not holding charges more than 2 wks.  Should be holding for 3-6 months.  Based on what I read is a firmware issue. Please help

Labels:
0 Likes
Reply
Message 1 of 2
243
1 REPLY 1
Edinburgh_lad1
Virtuoso
Virtuoso
‎2024-01-11 02:09 PM

I'm afraid with Arlo you'll not know. In the UK/Europe, there were no firmware updates for a year (at least) until recently, so I'd not build your hopes if I were you. But, you never know.

0 Likes
Reply
Message 2 of 2
234
Discussion stats
  • 1 Reply
  • ‎2024-01-11 12:11 PM
  • 244 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.