Electrical connections

[rdilauro]

We have about 8 of our cameras directly hooked to electricity

bit I have a question. We had a problem with two of our GFI. The electric company came and fix them.  Now before they came one of the GFI was working cause I got the battery up to 100% and it stayed that way.  The electrician today unplugged at the GFI and plugged it back in. Now no the camera doesn’t know it’s hooked up to electricity

should I have to unsnap the magnet connection and or pull out the battery and insert to get the camera to recognize it’s power sorce?

[StephenB]

Are you using the normal Arlo outdoor chargers?

If so, have you tried plugging something else into the outlet just to make sure the outlet is getting power?

[rdilauro]

Yes I am using official ARLO Connectors 

I actually brought down a portable fan to plug in and it did work

[StephenB]

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@rdilauro wrote:

Yes I am using official ARLO Connectors 

I actually brought down a portable fan to plug in and it did work

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One of my outdoor chargers failed, so you might want to try swapping chargers and see if the problem moves (or not).