Cannot find any devices after app upgrade. Ultra 2 with primary still on old app.

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Stephan580
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Partner cannot find any devices after app upgrade, primary still on old app.

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  • StephenB
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    Guru


    @Stephan580 wrote:

    Partner cannot find any devices after app upgrade, primary still on old app.


    Both accounts need to use the same interface.  You can migrate the primary account to the new interface using the following hack:

     

    Go to "add device" and start to add a Pro 5s camera.  That will fail because you don't have the camera.  But the workflow will migrate the account to the new "Feed" interface before you get stuck.

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StephenB
Guru Guru
Guru

@Stephan580 wrote:

Partner cannot find any devices after app upgrade, primary still on old app.


Both accounts need to use the same interface.  You can migrate the primary account to the new interface using the following hack:

 

Go to "add device" and start to add a Pro 5s camera.  That will fail because you don't have the camera.  But the workflow will migrate the account to the new "Feed" interface before you get stuck.

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