Arlo|Smart Home Security|Wireless HD Security Cameras

Can't see any recordings in library on Web Portal - Ultra 2

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MattBradford
Aspirant
Aspirant

I can view my local recordings on my phone but there are no recordings showing when trying to use the web portal.  Any ideas?  Thanks, Matt

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DannyBearAgain
Master
Master

If you want to be able to view recordings using the web portal or be able to share to friends accounts you will need to have the cameras attached to a multi camera subscription plan as only cloud storage is allowed to achieve this.

 

https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it-for-Arlo-video-recor... 

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