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Can't create new account

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tinyvaldemar
Star
Star

My wife is trying to create an Arlo account but Arlo thinks her chosen password is not strong enough. It does not matter what combinations she chooses, she can't move to the next step. Even if she has Apple automatically create a strong password, Arlo does not accept it. Here is a test password that Arlo does not think meets the minimum requirements: T-Xar!$99swBID-z?!

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Dannybear
Master
Master

I found this on the forum, it is rather old but may still be relevant.

 

https://community.arlo.com/t5/Community-Feedback/Arlo-password-guidelines/m-p/1718845

StephenB
Guru Guru
Guru

@tinyvaldemar wrote:

 T-Xar!$99swBID-z?!


Try removing the two - characters.  They aren't listed as allowed in the link @Dannybear provided.

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