Can’t access my account

[Johan1964]

I no longer have access to the email associated with one of my accounts. The only option for 2 step verification when attempting to log in is to respond to an email sent to the same email address I cannot access. How should i proceed?

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off. 

[Johan1964]

It’s ok…just had a lucky guess and entered the correct password. So i’m back in…

[BrookeN]

Good to hear. Have a great rest of your week.